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Orders are typically processed within 1 to 3 business days. During peak periods, holidays, or high-demand promotions, processing may take slightly longer.

Shipping times vary depending on the destination and product availability. Estimated delivery times are shown at checkout and in our Shipping Policy. Please note that shipping times are estimates and may vary due to carrier or customs delays.

Yes, GLOBALINA serves customers in many countries. Shipping availability depends on your delivery address and will be confirmed during checkout.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow a short period for the tracking details to update in the carrier’s system.

Please contact us as soon as possible at contact@globalina.shop. If your order has not yet been processed, we may be able to update the address. Once an order has been shipped, changes may no longer be possible.

We offer a 30-day return policy from the date of delivery. Returned items must be unused, in their original condition, with original packaging, and accompanied by proof of purchase. Please review our Return & Refund Policy for full details.

Unless the item is defective, damaged, or incorrect, return shipping costs are the responsibility of the customer. Returns must be requested and approved by our support team before any item is sent back.

Refunds are processed only after the returned item has been received and inspected. If approved, the refund will be sent to your original payment method. Your bank or payment provider may need additional time to complete the transaction.

Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, or incorrect. Include your order number and clear photos so our team can review the issue quickly and assist you properly.

We accept secure payment methods available at checkout, which may include major credit and debit cards, Shop Pay, PayPal, and other trusted payment solutions depending on your region.

Yes. Orders placed on our website are processed through secure checkout technology designed to protect your payment and personal information.

If you need to make changes, contact us as quickly as possible. We may be able to help if the order has not yet entered processing. Once the order has been prepared or shipped, cancellation or modification may not be possible.

We do not usually process direct exchanges. The fastest way is to request a return for the original item, and once approved, place a new order for the desired item.

You can contact our support team by email at contact@globalina.shop or by phone at 610134509. For faster assistance, please include your order number and the email address used during checkout.